Tickets/Orders cannot be canceled and payment cannot be refund after purchase.

Event date may change and reschedule due to weather condition or other issues which you can use the tickets when the final date settled. Tickets / orders cannot be canceled and refund due to this reason.

Delivery to your hotel
In most cases, tickets will be deliver to your hotel lobby 1 or 2 days before the match if the tickets are paper ticket or card.  

Pick up at stadium
Tickets can also be pick up on the match day near the stadium due to customer requirements or undelivered address such like Airbnb and others which don’t have an reception to received the package.

E-tickets 
If the ticket is E-ticket, we will send it to you or your customer by email. You client can print it out at hotel front desk and bring it to the stadium.

No matter way which we will arrange the delivery, our 24/7 global support will be available and help you and your client to enter the stadium without any problem.

Seating in pairs
We are committed to seat you in pairs (Two together) unless the ticket category specifically indicates otherwise. PLEASE NOTE : in some stadiums (Most notably Barcelona's Camp Nou) “seating in pairs” includes diagonal or perpendicular adjoined seats.

Seating three together or more
When you need three tickets or more we'll do our best to seat you together; however, we cannot guarantee it. If you MUST sit together, kindly check availability with our customer service team, by phone or e-mail. In most cases we will be able to confirm a specific request or offer an alternative solution.

Single tickets
We sometimes offer tickets that are specifically categorized as "single". These tickets are usually cheaper, but they are what they are – single. If you buy two “Single” tickets you will not seat together.

Group seating
For 8 tickets or more kindly check the availability for group seating and the price with our customer service team, by phone or e-mail. Group seating may be found to cost less, or more, depending on the availability. If the ticket category you chose allows it – you can go ahead and place the order without contacting us first, but please remember, in such a case we can only guarantee to seat you in pairs.

Please note
The information above about the seating arrangements is generic and in general may not match the exact description of the ticket you’ve chosen. When available, we present the relevant seating chart or venue map. Please consult it when reviewing the ticket categories for this event.

Have more questions?
For further information please feel free to Contact Us